Shipping policy
Shipping Policy
Last Updated: June 2026
Thank you for shopping with us. Please review our shipping policy carefully before placing an order.
Order Processing
All orders are subject to processing and fulfillment before shipment. Due to the nature of our production and fulfillment process, orders may require additional time before being shipped.
Once your order has been placed, you will receive an order confirmation email. After your order has been fulfilled and prepared for shipment, tracking information will be provided when available.
Shipping Timeframes
Please allow 4โ12 weeks (1โ3 months) for delivery of your order.
Our products may be made-to-order, produced in limited quantities, or fulfilled through specialized production partners. As a result, shipping times may be longer than those of traditional retail stores.
Delivery estimates are provided in good faith but are not guaranteed.
Tracking Information
Customers will receive tracking information once their order has been shipped. Tracking updates may take several business days to appear within the carrier's system after the package has been accepted by the shipping carrier.
Delays
Shipping delays may occur due to circumstances beyond our control, including but not limited to:
- High order volumes
- Carrier delays
- Weather conditions
- Customs inspections
- Supply chain disruptions
- Peak holiday seasons
- Transportation interruptions
We appreciate your patience should any delays occur.
Incorrect Shipping Information
Customers are responsible for ensuring that all shipping information provided at checkout is accurate and complete.
We are not responsible for delays, lost shipments, or delivery issues resulting from incorrect addresses submitted by the customer.
Delivered Orders
Once a shipment has been marked as delivered by the carrier, responsibility for the package transfers to the customer. If a package is marked as delivered but cannot be located, customers should contact the carrier and check with neighbors, household members, or property management before contacting us.
Order Changes & Cancellations
Requests to modify or cancel an order must be submitted as soon as possible after purchase. Once an order has entered production or fulfillment, we may be unable to make changes or cancellations.
Contact Us
If you have any questions regarding your order, shipping status, or delivery, please contact our support team. We are committed to assisting our customers and providing updates whenever possible.
By placing an order through our store, you acknowledge and agree to the shipping timeframes and terms outlined in this Shipping Policy.